Return Policy

Returns are only accepted for products purchased from the Wegym website.

If you are not 100% Satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

Thanks for shopping at Wegym. If you are not entirely satisfied with your purchase, we’re here to help. Returns You have 30 (change this) calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

 

Refunds

Refunds are only valid within the first 30 days after purchase. 

1.Order #or Email address - found on your purchase confirmation email
2.Product Photo - clearly showing the item to be returned.
3.Reason for Return - 1 or 3 lines about what didn’t work for you.

If you have any questions on how to return your item to us, contact us.

Email:sales@wegym.com.cn

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.